Processing of appeals addressed to SE NNEGC «Energoatom» is carried out according to the Law of Ukraine “On Public Appeals” under the procedure determined in the Provisions on processing procedure for SE NNEGC Energoatom personnel and other citizens’ appeals to the Company management. Under appeals one shall understand proposals (comments), statements (petitions) and grievances, performed and presented in writing or verbal.
Consolidated data on public appeals to SE NNEGC «Energoatom» during the reporting IInd Quarter, 2015 is given in the table.
All appeals were timely processed in due order. There were no claims regarding the decisions in administrative or legal procedure during the reporting period.
Consolidated data on public appeals to SE NNEGC «Energoatom» during the IInd Quarter, 2015
|№||Indicator||SS ZNPP||SS RNPP||SS KhNPP||SS SUNPP||Other SSs||SE NNEGC "Energoatom"||Totally|
|1||Appeals on residential issues||12||27||4||0||1||6||50|
|2||Appeals on human resource issues||174||39||13||0||22||5||253|
|3||Appeals on financial aid issues||31||274||125||13||12||24||479|
|4||Appeals on other issues*||75||34||8||6||5||11||139|
* arrangement of mass cultural and sporting events, assistance to outside suffered persons, fulfillment of Collective Bargaining Agreement conditions, etc.